Key Points Summary
- Do not upload copyright images without permission.
- We cannot offer refunds, but we do provide replacements for defective or missing items.
- Unauthorised use of copyrighted material will result in your design being replaced with a ready-made design.
- Carefully review your design before submitting your order.
- Contact us if you have any questions before placing your order.
Please DO NOT upload any copyright images as part of your custom card order. Using images which belong to other individuals or companies WITHOUT THEIR PERMISSION and trying to create unauthorised merchandise is not allowed.
If you have received permission from a copyright holder, please submit it to us BEFORE placing your order so we can authorise the production. Failing to do this will result in your order being flagged for policy violation and your order will be replaced with a randomly selected ready-made design.
TO BE ABSOLUTELY CLEAR — if you upload cartoon characters, anime, movie posters, celebrity photos, sports team logos, video game characters, company logos, or any other image which does not belong to you as part of your order, we will not print it.
By using our website you agree to adhere to international copyright and intellectual property laws. You also agree that any attempts to infringe copyright (intentionally or accidentally) will result in your order being replaced with a randomly selected ready-made design.
Our service is meant for personal or corporate use only (i.e. giveaways, employee gifts, customer gifts). Reselling the cards is against our terms of service.
Please review your design carefully before submitting your order to avoid any disappointment. If you have any questions about our policies or the ordering process, please contact us before placing your order.
We do not offer refunds. However, we stand behind the quality of our products.
Product Guarantee
If your order contains a defective or missing item, we will provide a replacement at no additional cost. To request a replacement:
1. Visit our Contact Us page
2. Provide details about your order and the issue you’re experiencing
3. We will process your request and send out a replacement within one week
Terms of Service
1. Introduction
Welcome to Custom Cards, operated by Mahtani Pte Ltd. By using our website or buying our products, you agree to these Terms of Service. Please read them carefully.
2. Using Our Website
You must be of legal age in your area to use our site or have permission from a parent or guardian.
Don’t use our site for anything illegal or harmful.
We may update these terms at any time. Check back often.
3. Ordering and Products
We try to show our products accurately, but colors may vary slightly on different screens.
We may limit product quantities or refuse orders at our discretion.
Prices may change without notice.
We don’t offer refunds, but we do replace defective or missing items.
4. Copyright and Intellectual Property
Don’t upload copyrighted images without permission.
If you do, we’ll replace your design with a ready-made one.
We respect intellectual property rights and expect you to do the same.
5. Your Account
Keep your account information up to date.
You’re responsible for maintaining the confidentiality of your account.
6. User Content
If you submit ideas or feedback, we can use them without compensation.
Don’t post anything offensive, illegal, or harmful.
7. Personal Information
We handle your personal information as described in our Privacy Policy.
8. Errors and Inaccuracies
We try to be accurate, but mistakes happen. We reserve the right to correct any errors.
9. Prohibited Uses
Don’t use our site for anything illegal, harmful, or abusive.
Don’t try to interfere with our site’s security or functionality.
10. Disclaimer of Warranties
We provide our service “as is” without any guarantees.
We’re not responsible for interruptions in service or errors.
11. Limitation of Liability
We’re not liable for any damages related to your use of our site or products.
Our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to protect us from any claims resulting from your breach of these terms or violation of any laws.
13. Severability
If any part of these terms is found to be unenforceable, the rest still applies.
14. Termination
We can terminate your access to our site if you violate these terms.
You can stop using our site at any time.
15. Entire Agreement
These terms, along with our policies, make up our entire agreement with you.
16. Governing Law
These terms are governed by the laws of Singapore.
17. Changes to Terms
We may update these terms. Check back often.
18. Contact Information
Questions about these terms? Send us a message via our Contact Us page.
By using our site, you agree to these terms. If you don’t agree, please don’t use our site or services.